Digital delivery
All reports are delivered as digital PDF files. No printed or physical item is shipped. The report is sent to the email address entered during checkout and may also be available through My Reports.
Standard express delivery
For a standard order, the automated preparation queue is scheduled 60 minutes after successful payment confirmation. Delivery is targeted within two hours under normal service conditions.
Premium 30-Minute Delivery
If the ₹99 Premium 30-Minute Delivery add-on is purchased, the priority preparation queue is scheduled 20 minutes after successful payment confirmation and delivery is targeted within 30 minutes.
When timing begins
The delivery period begins only after Razorpay or the displayed payment provider confirms a successful payment. A pending, failed, dropped or unverified payment does not start report preparation.
Possible delays
Delivery may take longer because of payment verification, unusually high order volume, temporary hosting or email outages, incomplete information, an invalid email address or circumstances outside reasonable control. No second payment is required for an automatic retry.
Customer responsibility
The customer must provide a correct and accessible email address, keep sufficient inbox space and check Spam, Junk and Promotions folders. The Order ID should be kept until delivery is complete.
If the report is not visible
Wait until the delivery period shown in your order confirmation has ended, check all email folders and open My Reports using the same email address. If the PDF is still unavailable, email info@astroanamika.in with the Order ID.
Re-delivery
For a verified delivery issue, Astro Anamika may resend the same completed report or restore secure access. Re-delivery does not change the original order or create a refund right.